> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://zipevent.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# In case you forgot your password

1. Click the “Log In” button. 
![](https://storage.crisp.chat/users/helpdesk/website/-/1/7/d/6/17d666a10e944300/image_134wak8.png =900x435)

2. Enter your current email and click the “Next” button.

![](https://storage.crisp.chat/users/helpdesk/website/-/1/7/d/6/17d666a10e944300/image_lbsng8.png =900x541)

3. Click “Forgot password?”

![](https://storage.crisp.chat/users/helpdesk/website/-/1/7/d/6/17d666a10e944300/image_zkwrqk.png =900x570)

4. Enter your current email and click the “Send Email” button.

![](https://storage.crisp.chat/users/helpdesk/website/-/1/7/d/6/17d666a10e944300/image_7bs4hy.png =900x505)

5. The system will send you an email to reset your password. Then click the “Reset Password” button.
![](https://storage.crisp.chat/users/helpdesk/website/-/1/7/d/6/17d666a10e944300/image_3sl86u.png =900x723)

6. Enter your new password and confirm it, then click the “Reset Password” button.

![](https://storage.crisp.chat/users/helpdesk/website/-/1/7/d/6/17d666a10e944300/image_19bkz3n.png =900x662)