How to Transfer a Ticket

1. Go to My Tickets page

2. Select the ticket you wish to transfer.

3. Click the Transfer a Ticket button.

4. Enter the new email address of the person you would like to transfer the ticket to.

5. The system will verify whether the recipient's email address is registered in the system. The sender's email address will be displayed below and will be used to receive the OTP verification code.

If the recipient's email address is not yet registered, the system will display a warning message in red. However, you can still proceed with the ticket transfer.

6. The ticket sender will receive an OTP verification code via email.

7. Enter the OTP code and click Confirm to complete the ticket transfer.

8. Once the transfer is complete, the ticket will be sent to the recipient successfully. Please ask the recipient to claim the ticket (Claim Ticket) to add it to their account.

Updated on: 31/07/2026