About Ticket Protect
TICKET PROTECT
The company shall pay to the customer for any loss after the purchase of the show or concert ticket. The loss must incur within 30 days before the show or concert date.
The customer's serious injury or sickness or compulsory quarantine
The customer's immediate family member* death, serious injury or sickness or compulsory quarantine which will require the customer presence at the day of the show or concert.
Serious damage to the customer principal residence from fireFew readersFrequently Asked Questions about Ticket Protect
>Service Fee
Charged at 9% of the ticket price.
>Terms of Service
The company shall pay to the customer for any loss after the purchase of the show or concert ticket. The loss must incur within 30 days before the show or concert date.
The customer's serious injury or sickness or compulsory quarantine
The customer's immediate family member* death, serious injury or sickness or compulsory quarantine which will require the customer presence at the day of the show or concertFew readersHow to Request a Refund
>In case the customer has already received the event ticket, please prepare the following documents to request a Ticket Protect refund:
The event ticket
ID card of the ticket owner
A copy of the bank passbook (if paid by cash/bank transfer)
The credit/debit card used (if paid via credit/debit card)
Contact Zipevent via email at support@zipeventapp.com to submit the evidence and request a Ticket Protect refund immediately. Alternatively, requests can be made at the latest 7 dFew readersContact Channels for Ticket Protect
Contact Channels
The Thai Setakij Insurance Public Company Limited
Phone: 1352 2
(Monday - Friday, 8.45 a.m. - 5.00 p.m.)
E-mail Address:
ticketprotect@tsi.co.th
Address:
87 M. Thai Tower, All Seasons Place, 15th Floor
Unit No. 1 and 4-6, Wireless Road, Lumpini, Phatumwan
Bangkok 10330Few readersDownload Ticket Protect Documents
Ticket Refund Form: Download
Terms of Service: DownloadFew readers